Shipping policy
Sheridan Buckle Co. Shipping Policy
Custom Order Acknowledgement.
Shipping Policy & Production Times
At Sheridan Saddle & Buckle, many of our products are handcrafted and built specifically to your order. Most of our saddles, buckles, silver products, tack, and custom awards require production time before they are ready to ship.
Production Time vs. Shipping Time
The estimated shipping times shown in the chart below refer only to the transit time once your order has been completed, packaged, and released to the shipping carrier.
Shipping time does not include production or manufacturing time.
Because we offer a wide variety of custom-made products, production times can vary depending on the item ordered, customization requested, current workload, material availability, and seasonal demand.
Custom-Made Products
Many of our products are made to your specifications, including but not limited to:
- Custom Buckles
- Trophy Buckles
- Custom and Trophy Saddles
- Custom Silver Items
- Engraved Jewelry
- Headstalls & Breast Collars
- Awards & Recognition Products
- Personalized Leather Goods
- Silver Engraved Cups
These products require time for design, manufacturing, engraving, assembly, finishing, quality control, and packaging before they are ready to ship.
Estimated Completion Times
Production times vary by product category and season. If you need a product by a specific date, we strongly encourage you to contact our team before placing your order so we can discuss current lead times and available rush options.
Order Status
Once your order has been completed and is ready to leave our facility, you will receive shipping confirmation and tracking information. At that point, the carrier transit times shown in the shipping chart below will apply.
Important Note
While we make every effort to meet estimated completion dates, all production timelines are estimates and may be affected by material availability, customer approval delays, carrier disruptions, weather events, holidays, or other circumstances beyond our control.
Domestic Shipping Policy
WE OFFER FREE SHIPPING ON ORDERS OVER $125 in Contential USA
Shipment processing time
All orders are processed upon receipt of order. Sheridan Buckle Co. uses a variety of shipping methods to ensure cost effective delivery and get the products to our customers on time. We use UPS, FedEx and the US post office to ship our products depending on cost and deadlines set by our customers. It is very important to ensure Sheridan Buckle Co. is aware of your event date to ensure on time delivery. Sheridan Buckle Co. does all things necessary to ensure delivery on time but is not responsible for carrier delays, weather delays, natural disasters as these are examples of events out of control to ensure delivery.
Shipping rates and delivery estimates Domestic US
|
Shipment method |
Estimated delivery time |
Shipment cost |
|
FedEx,UPS, Post Office Standard |
3-5 business days |
1.Free over $125 total order 2.$15 under $125 total order |
|
FedEx,UPS, Post Office Standard |
3 business days |
1.$20 over $125 total order 2.$25 under $100 total order |
|
FedEx, UPS, Post Office Two Days |
2 business days |
1.$50 over $125 total order 2.$35 under $125 total order |
|
FedEx, UPS, Post Office Overnight * |
1-2 business days |
1.$120 over $125 total order 2.$75 under $125 total order |
Shipping rates and delivery estimates Hawaii/Alaska etc.
|
Shipment method |
Estimated delivery time |
Shipment cost |
|
FedEx,UPS, Post Office Standard |
3-7 business days |
$15-150 *depending on order size* |
International Shipping Policy
We do ship to Canada, Mexico, Australia and Italy.
Below is a table for each shipping costs for each country.
Canada
|
Shipment method |
Estimated delivery time |
Shipment cost |
|
FedEx,UPS, Post Office Standard |
3-7 business days |
$40-100 *depending on order size* |
Mexico
|
Shipment method |
Estimated delivery time |
Shipment cost |
|
FedEx,UPS, Post Office Standard |
3-7 business days |
$50-150 *depending on order size* |
Australia
|
Shipment method |
Estimated delivery time |
Shipment cost |
|
FedEx,UPS, Post Office Standard |
7 business days…. (Allow more than 7 days) |
$50-125 *depending on order size* |
Italy
|
Shipment method |
Estimated delivery time |
Shipment cost |
|
FedEx,UPS, Post Office Standard |
7 business days plus… (Allow more than 7 days) |
$50-150 *depending on order size* |
Shipment to P.O. boxes or APO/FPO addresses
Sheridan Buckle Co. will Ship to PO Boxes and APO boxes.
Shipment confirmation and order tracking
A shipment confirmation will be sent to your email and or phone number as soon as your products are shipped from Sheridan Buckle Co.
Customs, duties, and taxes
Sheridan Buckle Co. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Sheridan Buckle Co. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material, take pictures of damaged products , boxes and packaging material before filing a claim.